In this article we consider what duties are owed by a lender in the period after default by the borrower, but before any appointment or other enforcement steps are taken. We do so in the context of the question of what duties are owed in relation to restructuring services or actions of the lender having regard, in particular to the recent decision and observations of the Court of Appeal in Morley Estates v Royal Bank of Scotland [2021] EWCA Civ 338. We start by considering the question of why there is a need for protection and then seek to identify the case in favour of lenders’ duties being owed in the context of the decision made in Morley Estates v RBS at first instance and in the Court of Appeal.