Articles by author
Is the FOS being fair and reasonable in its approach to unaffordable lending complaints?
This article explores the Financial Ombudsman Service’s (FOS) approach to limitation periods applicable to customers’ allegations of unfair relationship under s 140A of the Consumer Credit Act 1974 (CCA). Is the FOS’s approach still “fair and reasonable”?
22 NOV 2024SRA warning on the conduct of mass financial mis-selling claims: what will be the impact on motor finance claims?
In September 2024, the Financial Conduct Authority (FCA) is due to report on its review of motor finance Discretionary Interest Commission arrangements (DICs). The report may lead to a redress scheme on a level with that seen previously for managing Payment Protection Insurance (PPI) claims. Given the FCA intervention and campaigns from consumer groups, financial institutions are preparing for an inevitable surge in consumer claims, which are expected to allege unfair relationships arising from non-disclosure of commission in a DIC arrangement.
31 JUL 2024De-banking: what next for payment service providers?
The de-banking of customers, and the legal and regulatory implications that can arise, are not new issues. However, those issues have come into sharp focus following recent publicity surrounding a high-profile account closure. This In Practice article considers what payment services firms can expect next following the increased scrutiny from customers, media, government and the regulators.
1 FEB 2024
