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Battle of the acronyms: GDPR vs AI – automated decision-making by ride-hailing apps
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The Amsterdam District Court has recently considered three cases involving ride-hailing apps which throw into focus the nature of automated decision-making processes, particularly those which involve Artificial Intelligence (AI) and machine learning (already used by banks across a range of business areas). Although the issues arose in a GDPR context, it is instructive to see how the court addressed them in Applicants v Uber BV (case number C/13/692003/HA RK 20-302), Applicants v Uber BV (case number C/13/687315/HA RK 20-207), and Applicants v Ola Netherlands BV (case number C/13/689705/HA RK 20-258).
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